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Sales Training

Sales Training

We can create a complete sales training programme for you and your team, which can be delivered over the duration of 1-5 days

Business Writing/Email Writing

Business Writing/Email Writing

Experts estimate that as much as 90 percent of human communication comes from non-verbal clues such as voice inflection and body language.

Emotional Intelligence/EQ

Emotional Intelligence/EQ

All managers can relate horror stories about employees or team members who were intelligent, technically capable, and able to perform the duties their job demanded…

Cultural Competency/Diversity

Cultural Competency/Diversity

Celebrating diversity is one thing; cultural competency is something different.

Consideration/Compassion Fatigue

Consideration/Compassion Fatigue

Individuals working in high-stress, customer-facing positions face demanding interactions as a regular part of their job requirements.

Customer Service

Customer Service

Poor customer service can hurt a company in many ways, including loss of current and future customers, loss of employees, declining revenue, and ultimately complete business failure.

Employee Engagement

Employee Engagement

Organizations that demonstrate lower engagement levels say they also experience more absenteeism and turnover.

Time Management/Productivity

Time Management/Productivity

In today’s busy world it is important for workers to be as effective as they can with the limited hours of time during the day.